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Elements and Performance Criteria

  1. Facilitate a workplace assessment
  2. Facilitate job analysis
  3. Recommend workplace modifications
  4. Facilitate job redesign

Required Skills

Required skills

highlydeveloped communication skills to

determine and confirm information using questioning and active listening as required

negotiate implement and monitor return to work health programs

liaise with stakeholders share information listen and understand

capture and explain facets of return to work health plans

use language and concepts appropriate to cultural differences

numeracy and IT skills to

perform calculations related to achieving required outcomes

use computer applications word processing spreadsheet database specific purpose computer systems to assist in achieving required outcomes

access and update records electronically

use internet information

welldeveloped literacy skills to

interpret and apply legislation regulations and policies relating to the implementation of return to work health plans

read and interpret information such as legislation and organisation policies to assist in the development of return to work health plans

research and analysis skills for accessing and interpreting relevant information

effective interpersonal skills

organisation skills including the ability to plan and sequence work

Required knowledge

legislative requirements as they relate to the development implementation and monitoring of workplace assessment results and recommendations

organisation requirements and guidelines as they relate to the development implementation and monitoring of workplace assessments and recommendations

stakeholder groups available to support the evaluation process required to conduct injured personsworkplace assessments

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

conduct workplace assessments with relevant stakeholder groups

facilitate job analysis as part of the workplace assessment and identify and recommend workplace modifications as a result of stakeholder feedback

recommend job design as a result of stakeholder feedback using knowledge of relevant stakeholder groups available to conduct workplace assessments

apply knowledge of relevant organisation policies and procedures and legislative requirements

Context of and specific resources for assessment

Assessment must ensure

competency is demonstrated in the context of the work environment and conditions specified in the range statement either in a relevant workplace or a closely simulated work environment

access to and the use of a range of common office equipment technology software and consumables

access to organisation records

access to organisation policies and procedures

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples in combination are appropriate for this unit

evaluating an integrated activity which combines the elements of competency for the unit or a cluster of related units of competency

observing processes and procedures in workplaces

verbal or written questioning on underpinning knowledge and skills

evaluating samples of work

accessing and validating third party reports

setting and reviewing workplace projects and business simulations or scenarios

Guidance information for assessment


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Stakeholders may include:

allied health professionals

community organisations

co-workers

family members

insurers

job placement practitioners

rehabilitation specialists

reviewing and consulting medical practitioners

treating medical practitioners

unions and union representatives

vocational practitioners

work trial hosts

workplace supervisors.

Workplace duties and requirements may include:

designated work breaks

hours of work

rostering

specific use of equipment

type of work

working conditions.

Job analysis may include:

cognitive demands

environment requirements and considerations

physical requirements and considerations.

Abilities may include:

cognitive abilities

functional abilities

physical abilities

psychological abilities.